FAQ
Shipping
How much is shipping?
We offer free shipping on all U.S. orders over $75. Please refer to our Shipping Policy or more information.
How long before my order ships?
Most orders will ship within 2-3 business days. Once processed, you will receive a shipping confirmation email with your tracking information.
Do you ship internationally?
At the moment, we only ship within the continental U.S.
Returns & Exchanges
What is your return policy?
We accept returns within 14 days of the delivery date. Please refer to our Return Policy for more information.
Click here to initiate a return.
How do I exchange an item?
We accept exchanges within 14 days of the delivery date. Please refer to our Exchange Policy for more information.
Click here to initiate an exchange.
Frequently asked question
Share details about your shipping policies, item returns, or customer service.
Have you received my return?
All returns will be processed within 3-5 business days of receiving your return. Please track your item via the number on your return label before contacting Customer Service to be sure your item has been received by us.
We will send a confirmation email once your return has been finalized.
Payment
What payment methods are accepted?
We accept the following payment methods: Visa, MasterCard, American Express, Discover, Shop Pay, and Klarna.
What is Klarna?
Klarna is available for all OMICA customers. Klarna allows you to split your purchase into 4 interest free payments.
Orders
Can I change/cancel my order?
We are unable to make changes or cancellations after the order is placed.
Contact
Still have questions? We're happy to help! Please email us at info@shopomica.com and we will get back to you within 24-48 hours.